Return Policy

Last updated: April 2026.

We want you to be happy with your Blurkart purchase. If something isn't right, we offer a 7-day return window from the date of delivery.

What can be returned

• Unworn frames in original packaging with all accessories (case, cloth, booklet).
• Unopened contact lens boxes within 7 days of delivery.

What cannot be returned

• Frames fitted with your custom prescription lenses (the lens fit is non-reusable).
• Opened contact lens packs for hygiene reasons.
• Items showing wear or damage from use.
• Sale or clearance items marked "final sale".

How to return

1. Contact us on WhatsApp (+977-9811714300) or email [email protected] within 7 days with your order number.
2. We'll confirm the return and share pickup or drop-off instructions.
3. Pack the item in its original packaging with all accessories.
4. Once we receive and inspect the return, we'll issue a refund or exchange within 5 business days.

Refunds

Refunds are issued to the original payment method. COD orders are refunded via bank transfer or wallet (Khalti/eSewa) - please provide the account details when you contact us.

Damaged or defective items

If your order arrives damaged or defective, contact us within 48 hours of delivery with photos. We'll arrange a replacement at no cost.

Contact

Get in touch at [email protected] or +977-9811714300.